1. Privacy Policy Overview
This privacy policy explains how we collect, use, and protect your information when you visit our website or our physical restaurant and poker card room located in Australia. It covers interactions such as booking a restaurant table, registering interest in an offline poker Australia event, making an enquiry about Texas Hold'em tournaments, or subscribing to updates about our poker night schedule or restaurant with poker experiences.
By using this website or visiting Riverand Marble in person, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the site and contact us directly through the Contact page if you have questions.
2. Information We Collect
We only collect personal information that is reasonably necessary for providing our services as a restaurant and offline poker card room. This includes managing bookings, coordinating poker tables and tournament tables, and communicating about events such as poker nights or Texas Hold'em tournaments.
Personal information we may collect includes:
- Name and basic contact details, such as email address and phone number, when you make a booking or send us an enquiry.
- Booking information, including preferred date, time, group size, whether you are interested in restaurant dining only or also in live poker experience at the card room, and any accessibility or dietary notes you provide.
- Information you include in communications with us, such as questions about buy-in poker events, table service during poker nights, or high roller card room enquiries.
We do not deliberately collect unnecessary or sensitive data. We also do not request financial information through this website. If you are asked to provide any personal details for operational reasons at the venue itself, our team will explain why the information is needed and how it will be handled.
3. How Information Is Used
We use your personal information to support the safe and smooth operation of our restaurant with poker facilities and to deliver a consistent live poker experience at the venue.
Typical uses include:
- Managing restaurant reservations and card room bookings, including allocating appropriate poker tables or seating areas.
- Responding to enquiries about offline poker events, Texas Hold'em tournaments, poker night schedules, venue rules, and high roller card room arrangements.
- Sending newsletters or updates about upcoming events, changes to tournament formats, or special poker nights when you have provided consent to receive these communications.
- Improving our services and guest experience by reviewing aggregated information about how visitors navigate our website and use features such as contact forms.
We do not sell, trade, or provide your personal information to third-party advertisers. Your details are only used in connection with Riverand Marble and our in-venue activities, which include restaurant dining, offline poker sessions, and structured buy-in poker events held on our premises.
5. Third-Party Services
We work with trusted third-party providers to support the operation of this website and our communications. Typical services include:
- Website hosting and security services to ensure the site remains stable and accessible.
- Email and newsletter platforms used for sending booking confirmations, event updates, or information about upcoming Texas Hold'em tournaments and poker night schedules.
- Analytics tools that assist us in understanding how guests use our website so we can present information about offline poker Australia, restaurant dining, and high roller-style experiences clearly and responsibly.
These third-party providers are required to handle your personal information securely and in accordance with Australian privacy laws. They are not permitted to use your information for their own marketing or unrelated purposes.
6. Protecting Your Information
We take reasonable technical and administrative precautions to protect your personal information against unauthorised access, alteration, misuse, or loss. This includes measures appropriate for a modern restaurant and poker card room that manages bookings and event enquiries.
Our protective steps include:
- Using secure protocols for data transmitted through our website where appropriate.
- Restricting access to personal information to authorised team members who need it to manage bookings, poker tables, tournament registrations, or high roller enquiries.
- Maintaining internal procedures designed to reduce the risk of unauthorised disclosure.
While no online or offline system can be guaranteed as completely secure, we aim to handle your information carefully and consistently with Australian privacy requirements.
7. Access and Corrections
You may request access to the personal information we hold about you, or ask us to correct any inaccuracies, subject to any legal exceptions that apply. This may include updating your contact details, changing communication preferences about poker night updates, or correcting booking information for a restaurant or card room reservation.
To request access or a correction, please contact our team using the form on the Contact page. We will take reasonable steps to verify your identity before providing access or making changes, and we will respond within a reasonable timeframe in line with Australian regulations.
8. Minors and Responsible Play
Riverand Marble is an independent restaurant and offline poker venue. Our card room, poker tables, Texas Hold'em tournaments, and other structured poker activities are designed for adults and are subject to age restrictions under Australian law.
We do not knowingly collect personal information from anyone under the legal age for participation in poker activities. If we become aware that personal information has been collected from an ineligible minor in connection with the card room, tournament tables, or buy-in poker events, we will take reasonable steps to delete that information as soon as practicable.
We encourage responsible play at all times. Guests are reminded that poker at our venue is a social and strategic table activity and should be enjoyed in moderation. Our staff can provide information about venue rules, participation limits, and how to take a break from live poker experience at any time during a poker night or tournament session.
9. Links to External Sites
Our website may include links to external resources, such as public transport information, local area guides, or general information about responsible play. These links are provided for convenience and context for guests visiting our restaurant with poker card room facilities.
We are not responsible for the privacy practices, security measures, or content of external websites. When you follow a link to another site, that site’s privacy policy will apply. External links from this website open in a new browser tab so you can easily return to information about our venue, poker nights, or Texas Hold'em tournaments.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, or legal requirements in Australia. The latest version of this policy will always be available on this page.
We encourage you to review this policy regularly, especially if you frequently attend our offline poker events, register for Texas Hold'em tournaments, or use our website to plan your next poker night or high roller-style experience.
The date of the most recent update will be noted below. Continued use of our website or attendance at the venue after any changes have been published will be taken as acceptance of the revised policy.
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